Our privacy promise
Chris Cartwright Communications is dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never sell your personal data to 3rd parties. You may contact us at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.
Tel: +41 (0)78 800 6290
Personal data means any information relating to an identified or identifiable natural person. This can include names, addresses, email addresses, job title, company, mobile numbers, social media handles and more.
What personal data we collect and why we collect it
When you register on our website or contact us through the contact form, we may ask for data such as your name, e-mail address, billing address, and contact details. Chris Cartwright Communications keeps a record of this information for tax purposes and for ensuring we fulfil our contract with you.
The only personal information we hold is what customers provide to us when they sign up for the newsletter, contact us through our contact form, or sign a contract.
We will not share your data with any third parties; however it may be stored on relevant systems such as Outlook, Google Docs and Google Analytics which are GDPR compliant. If we are required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. An example of this would be if the tax authorities requested an audit.
We store sensitive data for as long as projects are in progress and customers remain active clients. Email addresses provided via the contact form are stored until consent is withdrawn, re-consent is requested every 2 years. Information required for tax and legal requirements are held for 7 years as a requirement by law.
We keep a record of any requests you make from us, so we can help to deal with any enquiries or problems you may have in the future, and so we can ensure that any information that we send to you is appropriate. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We keep a record of any e-mail communication you send us, so we can track any problems or concerns you’ve had.
In addition to personal information, our website uses Google Analytics to ensure we are meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views – although a lot of this is aggregated data. The legal basis for this is legitimate interest for the basis of ensuring we are meeting customer needs.
We may process the information you submit to us when you contact us for the purposes of ensuring we answer your query effectively.
Chris Cartwright Communications kindly requests that you do not supply any other person’s personal data to us unless required by law or you have their explicit consent to do so.
How we use your personal data
All the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for:
Legal basis for processing data
Chris Cartwright Communications' lawful basis for processing data are:
Requesting your information
If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact details below.
Tel: +41 (0)78 800 6290
Under GDPR you have a right to be forgotten, to withdraw your consent, to change the information we hold about you, and to restrict processing.
Chris Cartwright Communications is more than happy to comply with this in accordance with the law.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Sharing with social networks
If you use the badges that allow you to share content with your colleagues and friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
How we protect data
You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which we work is conducted on is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems.
The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.
How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non- protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
Tel: +41 (0)78 800 6290